You buy a gift voucher for this experience — configured the way you like — choose the packaging (instant e-voucher, envelope or gift box), and add the recipient's name, message and send date in your cart. They redeem the code whenever they're ready and book their own date and time.

24 months from purchase — plenty of time to find the perfect day. If life gets in the way near the end, our support team is happy to help with an extension.

Yes — that's the Turile promise. Before booking, they can swap the voucher for any other experience of equal value, or top up the difference for something bigger. Exchanges are free and unlimited.

The e-voucher lands in minutes, or on the send date you pick — perfect for birthdays at midnight. The envelope and premium gift box options are posted within 2–4 business days across Canada. You'll choose between them on this page.

Unredeemed vouchers can be refunded within 30 days of purchase. After that, the free-exchange promise means the gift is never wasted — it can always become something they'll love.

The recipient pops their code into the Turile redemption page, picks their city and preferred date, and the operator confirms the time slot. That's it — no account juggling, no printing required.